Supplier selection is one of the most critical activities of purchasing management in supply chain. Supplier selection is a complex problem involving qualitative and quantitative multi-criteria. A trade-off between these tangible and intangible factors is essential in selecting the best...

Existe una abundante literatura que analiza la interacción universidad entorno socio-económico desde diferentes enfoques. Bozeman (2000) utiliza un modelo para análisis de los factores que influyen en los enfoques de la interacción distinguiendo cinco dimensiones: las características de los...

Supplier selection is one of the most critical activities of purchasing management in supply chain. Supplier selection is a complex problem involving qualitative and quantitative multi-criteria. A trade-off between these tangible and intangible factors is essential in selecting the best...

In this paper, we consider that the judgments provided by the decision makers (DMs) cannot be aggregated and revised, then define them as hesitant judgments to describe the hesitancy experienced by the DMs in decision making. If there exist hesitant judgments in analytic hierarchy process-group...

In the present time, Service providers are facing a constant demand for providing customer oriented services and continuous service improvement is required. It is important to understand customer expectations and their needs effectively so to survive in this competitive market. The five...

In the present time, Service providers are facing a constant demand for providing customer oriented services and continuous service improvement is required. It is important to understand customer expectations and their needs effectively so to survive in this competitive market. The five...

Purpose – Governments and funders are increasingly linking the funding of higher education institutions (HEIs) to their performance. Performance indicators (PIs) provide a means to measure and track performance of HEIs. The purpose of this paper is to provide a structured framework for mapping...