Purpose – The tourism industry service network (TISN) is considered to be one of the largest components of tourism in the modern Vietnamese economy. The Vietnam National Administration of Tourism (VNAT) is currently developing a long-term plan to diversify the country's tourism industry and to...

With economic globalization and the emergence of extended enterprises derived from interrelationship among organizations, there has been a steady increase in offshoring outsourcing activities. Subsequently, the strategic importance of offshoring decisions is important. Traditional offshoring...

Supply chain performance improvement initiatives strive to match supply and demand, thereby driving down costs and simultaneously improving customer satisfaction. This invariably requires uncertainty within the supply chain to be reduced as much as practicable so as to facilitate a more...

In order to understand consumers, researchers are forced to gather primary data on Likert scale. Such data is usually considered as ordinal or at best interval scaled data. One key requirement in research is to identify components which have high individual contribution to understanding the...