The acquisition process of consumer durables is a ‘sequence’ of purchase events. Priority-pattern research exploits this ‘sequential order’ to describe a prototypical acquisition order for durables. This paper adds a predictive perspective to increase managerial relevance. Besides order...

Acronimul CRM a intrat relativ recent in limbajul decidentilor si specialistilor de marketing. Anii '90 au marcat tranzitia de la marketingul tranzactional la marketingul relational. Astfel, orientarea axata pe realizarea unui numar cat mai mare de tranzactii pe termen scurt a inceput sa fie...