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Economic Policy 1 Industrial Organization 1 analytical decision making 1 continuous time 1 customer heterogeneity 1 customer information management 1 customer-centric CRM 1 data mining 1 forward-looking 1 learning 1 optimization 1 stochastic dynamic programming 1 uncertainty 1
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Cao, H. Henry 1 Sun, Bao-Hong 1
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Value of Learning and Acting On Customer Information
Cao, H. Henry; Sun, Bao-Hong - 2007
The rapid growth in demand and supply of sophisticated data mining and analytical decision tools calls for research to understand the value of learning, as well as how learning interacts with firms’ day-to-day marketing strategies.In this paper, we consider a market in which the firm can...
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