Chatbots are increasingly integrated into customer support systems due to recent developments in artificial intelligence. Chatbots can provide quick and tailored services to users, including employees and consumers. This paper presents a decision-making framework for chatbot selection in the...

Green practices are no longer a wish but a must in business. Despite that, businesses interested in implementing green supply-chain practices encounter several barriers. This study aims to analyze the barriers and solution proposals related to green supply chain practices in the manufacturing...

The selection of investment portfolios is a complex problem, encompassing multiple and conflicting criteria. We propose an integrated multi-criteria decision-making (MCDM) model composed of the Criteria Importance Through Intercriteria Correlation (CRITIC) method and Grey Relational Analysis...

Access to high-quality and affordable healthcare services is necessary for people worldwide. Achieving this goal requires healthcare providers to procure the best available equipment and pharmaceutical items at the lowest possible cost. Hence, proper supplier selection is crucial for all...

The study aimed to spatially examine the viability and site suitability of ecotourism in the Uttara Kannada district, India. Karnataka is a fantastic destination for a variety of travel and has a lot of potentials to promote ecotourism, which has acquired popularity in recent years. Ecotourism...