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Dienstleistungsqualität
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International journal of productivity and quality management : IJPQM
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A probabilistic model for predicting service level adherence of
application
support
projects
Sreenivasan, Srijith
;
Sundaram, Manimaran
- In:
International journal of productivity and quality …
25
(
2018
)
3
,
pp. 305-330
Persistent link: https://www.econbiz.de/10011985747
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