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~subject:"Kundenzufriedenheit"
~person:"Kumar, V."
~person:"Amponsah, David K."
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Kundenzufriedenheit
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Relationship marketing
2
Service quality
2
Attitudinal loyalty
1
Attribute importance
1
Behavioral loyalty
1
Convenience
1
Ghana
1
Mobile communications
1
Mobile phone
1
Mobilkommunikation
1
Mobiltelefon
1
Price sensitivity
1
Rewards
1
Service experience
1
Sub-Saharan Africa
1
Subsahara-Afrika
1
assurance
1
attitudinal loyalty
1
behavioural loyalty
1
customer loyalty
1
emerging markets
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mobile phone service
1
reliability
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satisfaction
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value
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Kumar, V.
Amponsah, David K.
Izogo, Ernest Emeka
2
Prentice, Catherine
2
Quach, Sara
2
Thaichon, Paramaporn
2
Abu Bakar bin Abdul Hamid
1
Afridi, Sajjad Ahmad
1
Agyeiwaah, Elizabeth
1
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Al-dweeri, Rami M. O. O.
1
Ali Abdul Hamid
1
Alireza Roustasekehravani
1
Almomani, Hamzeh Q.
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Arzaqi, Zam
1
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Batool, Saima
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Deitz, George D.
1
Esfidani, Mohammad Rahim
1
Galičic, Vlado
1
Georgi, Dominik
1
Gul, Sajida
1
Gulfraz, Muhammad Bilal
1
Hafezniya, Hanieh
1
Haider, Maqsood
1
Hamid, Abu Bakar Abdul
1
Hamid, Ali Abdul
1
Jabarzadeh, Younis
1
Jaiswal, Anand Kumar
1
Jamshidi, Dariyoush
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Jebarajakirthy, Charles
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Jha, Subhash
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International journal of business and emerging markets : IJBEM
1
Journal of the Academy of Marketing Science
1
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ECONIS (ZBW)
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Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
Saved in:
2
Do loyal customers really pay more for services?
Umashankar, Nita
;
Bhagwat, Yashoda
;
Kumar, V.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 807-826
Persistent link: https://www.econbiz.de/10011779520
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