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~subject:"Kundenzufriedenheit"
~person:"Kumar, V."
~person:"Amponsah, David K."
~person:"Almomani, Hamzeh Q."
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Kundenzufriedenheit
Beziehungsmarketing
3
Consumer behaviour
3
Customer satisfaction
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Relationship marketing
3
Service quality
3
Attitudinal loyalty
2
Attribute importance
1
B-to-B-Marketing
1
B2b
1
Behavioral loyalty
1
Business-to-business marketing
1
Convenience
1
Customer retention
1
Ghana
1
Jordan
1
Jordanien
1
Kundenbindung
1
Lieferantenmanagement
1
Mobile communications
1
Mobile phone
1
Mobilkommunikation
1
Mobiltelefon
1
Pharmaceutical industry
1
Pharmaindustrie
1
Price sensitivity
1
Rewards
1
SEM
1
Service experience
1
Sub-Saharan Africa
1
Subsahara-Afrika
1
Supplier relationship management
1
assurance
1
attitudinal loyalty
1
behavioral loyalty
1
behavioural loyalty
1
customer loyalty
1
emerging markets
1
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Kumar, V.
Amponsah, David K.
Almomani, Hamzeh Q.
Izogo, Ernest Emeka
2
Prentice, Catherine
2
Quach, Sara
2
Thaichon, Paramaporn
2
Abu Bakar bin Abdul Hamid
1
Afridi, Sajjad Ahmad
1
Agyeiwaah, Elizabeth
1
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Al-dweeri, Rami M. O. O.
1
Ali Abdul Hamid
1
Alireza Roustasekehravani
1
Arzaqi, Zam
1
Babakus, Emin
1
Batool, Saima
1
Bhagwat, Yashoda
1
Bianchi, Constanza
1
Coetzee, Alex
1
Coetzee, Johan
1
Dayour, Frederick
1
Deitz, George D.
1
Esfidani, Mohammad Rahim
1
Galičic, Vlado
1
Georgi, Dominik
1
Gul, Sajida
1
Gulfraz, Muhammad Bilal
1
Hafezniya, Hanieh
1
Haider, Maqsood
1
Hamid, Abu Bakar Abdul
1
Hamid, Ali Abdul
1
Jabarzadeh, Younis
1
Jaiswal, Anand Kumar
1
Jamshidi, Dariyoush
1
Jebarajakirthy, Charles
1
Jha, Subhash
1
Kaul, Dimple
1
Laškarin Ažić, Marina
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International journal of business and emerging markets : IJBEM
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of the Academy of Marketing Science
1
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ECONIS (ZBW)
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Relationship quality as predictor of B2B customer loyalty in the pharmaceutical sector : evidence from Jordan
Almomani, Hamzeh Q.
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012181021
Saved in:
2
Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
Saved in:
3
Do loyal customers really pay more for services?
Umashankar, Nita
;
Bhagwat, Yashoda
;
Kumar, V.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 807-826
Persistent link: https://www.econbiz.de/10011779520
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