Fernandes, Teresa Matos; Gomes, Jorge; Romão, Mário - In: International Journal of Electronic Government Research … 13 (2017) 3, pp. 1-17
' budgets. However, IS/IT investment projects seem to continue to show reduced success rates. The Benefits Management (BM) has …/IT investments in the Public Administration (PA) and help to leverage the benefits of these investments. A case study was conducted … and also identified some difficulties that must be considered. Several benefits, that were not foreseen, were identified …