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Year of publication
Subject
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Consumer behaviour 34 Konsumentenverhalten 33 blame 32 Blame 31 Experiment 20 Blame attribution 17 Dienstleistungsqualität 17 Service quality 17 blame avoidance 15 Beschwerdemanagement 14 Complaint management 14 Customer satisfaction 13 Kundenzufriedenheit 13 Emotion 12 Organizational behaviour 11 Verhalten in Organisationen 11 Arbeitsverhalten 10 Work behaviour 10 Beziehungsmarketing 9 Brand image 9 Corporate Social Responsibility 9 Corporate social responsibility 9 Game theory 9 Markenimage 9 Relationship marketing 9 Responsibility 9 Spieltheorie 9 Blame attributions 8 Brand 8 Markenartikel 8 blame attribution 8 Attribution 7 Brand management 7 Markenführung 7 Anger 6 Behavioral economics 6 Business ethics 6 Ethics 6 Ethik 6 Theorie 6
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Online availability
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Undetermined 106 Free 48 CC license 3
Type of publication
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Article 133 Book / Working Paper 37
Type of publication (narrower categories)
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Article in journal 104 Aufsatz in Zeitschrift 104 Working Paper 14 research-article 10 Arbeitspapier 6 Graue Literatur 6 Non-commercial literature 6 Article 4 Thesis 2 Aufsatz im Buch 1 Book section 1 conceptual-paper 1 review 1
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Language
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English 147 Undetermined 22 German 1 French 1
Author
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Battigalli, Pierpaolo 5 Dufwenberg, Martin 5 Smith, Alec 5 Bartling, Björn 4 Fischbacher, Urs 4 Hirsch, Bernhard 4 Segendorff, Björn 4 Antonetti, Paolo 3 Baghi, Ilaria 3 Grossman, Zachary 3 Oexl, Regine 3 Sohn, Matthias 3 Asare-Kyire, Lydia 2 Aschauer, Florian 2 Bedi, Akanksha 2 Blanco, Mariana 2 Costa, Sandra Pereira 2 Danatzis, Ilias 2 Eguavoen, Irit 2 Eijkelenboom, Gilbert G. 2 Essel, Charles Hackman 2 Han, Rachel 2 He, Zheng 2 Heng, Michael S.H. 2 Hering, Martin 2 Hsu, Ko-Hsin 2 Junaid, Danish 2 Ku, Hsuan-Hsuan 2 Laufer, Daniel 2 Lunn, Pete 2 Lupton, Ben 2 Meyer, Tracy 2 Möller-Herm, Jana 2 Müller-Mahn, Detlef 2 Neves, Pedro 2 Newman, Mike 2 Papadopoulos, Alexandros 2 Payson, Steven 2 Peeters, Ronald 2 Poluektova, Olga 2
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Institution
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Department of Economics, McMaster University 2 Economics Institute for Research (SIR), Handelshögskolan i Stockholm 2 Institut für Finanzwissenschaft, Fakultät für Volkswirtschaft und Statistik 2 Thurgauer Wirtschaftsinstitut an der Universität Konstanz 2 CESifo 1 Center for Applied Economics and Policy Research (CAEPR), Department of Economics 1 College of Business, University of Texas-San Antonio 1 Department of Econometrics and Business Statistics, Monash Business School 1 Department of Economics, University of California-Santa Barbara (UCSB) 1 Fachbereich Wirtschaftswissenschaften, Universität Konstanz 1 Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit 1 Institut für Volkswirtschaftslehre, Wirtschaftswissenschaftliche Fakutät 1 Institute for Multilevel Governance and Development, Department of Socioeconomics, Vienna University of Economics and Business 1 UNIVERSIDAD DEL ROSARIO 1 VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics 1 Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena 1
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Published in...
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Journal of business research : JBR 8 Public management review 6 Journal of business ethics : JOBE 5 Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology 4 SSE/EFI Working Paper Series in Economics and Finance 4 Experimental economics : a journal of the Economic Science Association 3 Journal of business ethics : JBE 3 Public performance & management review 3 European journal of marketing 2 European management review : EMR 2 Games and economic behavior 2 Journal of economic theory 2 Journal of vocational behavior 2 Leadership 2 Serie Research Memoranda 2 Social and Economic Dimensions of an Aging Population Research Papers 2 TWI Research Paper Series 2 Working Papers / Institut für Finanzwissenschaft, Fakultät für Volkswirtschaft und Statistik 2 Working Papers in Economics and Statistics 2 Accounting history : journal of the Accounting History Special Interest Group of the Accounting Association of Australia and New Zealand 1 Advances in accounting : a research annual 1 Advances in accounting behavioral research 1 Basic income studies : BIS ; an international journal on basic income research 1 Business & professional ethics journal 1 Business ethics, the environment & responsibility 1 CEMFI working paper 1 CESifo Working Paper 1 CESifo Working Paper Series 1 CESifo working papers 1 Caepr Working Papers 1 Cornell hospitality quarterly : CQ 1 DOCUMENTOS DE TRABAJO / UNIVERSIDAD DEL ROSARIO 1 ESRI Working Paper 1 Economic affairs : journal of the Institute of Economic Affairs 1 Economic modelling 1 Economic theory 1 Employee Relations 1 Employee relations 1 Energy policy : the international journal of the political, economic, planning, environmental and social aspects of energy 1 Equality, Diversity and Inclusion: An International Journal 1
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Source
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ECONIS (ZBW) 111 RePEc 32 EconStor 12 Other ZBW resources 12 BASE 2 USB Cologne (EcoSocSci) 1
Showing 101 - 110 of 170
Did you mean: subject:"blase" (5,943 results)
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Facts or knowledge? : a review of private internal reports of investigations by fraud examiners
Gottschalk, Petter - In: International journal of management, knowledge and … 7 (2018) 2, pp. 165-185
Persistent link: https://www.econbiz.de/10012031018
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Testing the impact of frustration and anger when responsibility is low
Persson, Emil - In: Journal of economic behavior & organization : JEBO 145 (2018), pp. 435-448
Persistent link: https://www.econbiz.de/10011941758
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Beliefs and truth-telling: A laboratory experiment
Peeters, Ronald; Vorsatz, Marc; Walzl, Markus - 2012
We conduct a laboratory experiment with a constant-sum sender-receiver game to investigate the impact of individuals' first- and second-order beliefs on truth-telling. While senders are more likely to lie if they expect the receiver to trust their message (which is in line with expected payoff...
Persistent link: https://www.econbiz.de/10010312234
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Beliefs and truth-telling: A laboratory experiment
Peeters, Ronald; Vorsatz, Marc; Walzl, Markus - Institut für Finanzwissenschaft, Fakultät für … - 2012
We conduct a laboratory experiment with a constant-sum sender-receiver game to investigate the impact of individuals’ first- and second-order beliefs on truth-telling. While senders are more likely to lie if they expect the receiver to trust their message (which is in line with expected payoff...
Persistent link: https://www.econbiz.de/10010942533
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Green Building Councils: Their Economic Role as Governance Institutions
Sedlacek, Sabine; Maier, Gunther - Institute for Multilevel Governance and Development, … - 2012
Green Building Councils (GBCs) have been established in many different countries in recent years. This paper discusses the role such organizations can play in the respective construction and real estate industry and under what circumstances a GBC can contribute positively to the development of a...
Persistent link: https://www.econbiz.de/10010543387
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News media and the racialization of protest: an analysis of Black Lives Matter articles
Leopold, Joy; Bell, Myrtle P. - In: Equality, Diversity and Inclusion: An International Journal 36 (2017) 8, pp. 720-735
. Findings The articles heavily followed the paradigm. An additional characteristic, blame attribution, was also identified …. Language of crime, lawlessness, violence, blame for nearby acts of violence, and inflammatory quotes from bystanders and …
Persistent link: https://www.econbiz.de/10014720109
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It is your fault! How blame attributions of breach predict employees’ reactions
Costa, Sandra Pereira; Neves, Pedro - In: Journal of Managerial Psychology 32 (2017) 7, pp. 470-483
blame attributions of psychological contract breach on employees’ attitudes (affective organizational commitment) and …’ predictions: employees’ blame attributions to the organization have a negative impact on OCBs (as rated by supervisors in time 2 …) through decreased affective organizational commitment, but blame attributions to the economic context act as a buffer to the …
Persistent link: https://www.econbiz.de/10014888770
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Employee revenge against uncivil customers
Bedi, Akanksha; Schat, Aaron C.H. - In: Journal of Services Marketing 31 (2017) 6, pp. 636-649
Purpose This study aims to examine the relations between service employee blame attributions in response to customer … revenge and revenge behaviors against the uncivil customer. In addition, the authors found that blame was less strongly … likelihood that they will blame the offending customer and behave in ways that are contrary to their organization’s interests …
Persistent link: https://www.econbiz.de/10014905847
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Occupier responses to sustainable real estate: what’s next?
Livingstone, Nicola; Ferm, Jessica - In: Journal of Corporate Real Estate 19 (2017) 1, pp. 5-16
blame”. Findings In recent years, literature has increasingly begun to reflect nuances in occupier responses to sustainable …’ review demonstrates that challenges still remain in relation to the “circle of blame”. More research needs to be done in …
Persistent link: https://www.econbiz.de/10014852063
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On blame and reciprocity : theory and experiments
Çelen, Boğaçhan; Schotter, Andrew; Blanco, Mariana - In: Journal of economic theory 169 (2017), pp. 62-92
Persistent link: https://www.econbiz.de/10011747640
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