Search Results - subject:"blame attribution"

The effects of observing punishment on consumers' decisions to punish other companies during industry-wide crises

Chen, Shijiao; Li, Yi; Yao, Jun - In: Journal of the Academy of Marketing Science 52 (2024) 6, pp. 1741-1760

Persistent link: https://www.econbiz.de/10015192959

Let's talk populist? A survey experiment on effects of (non‐) populist discourse on vote choice

Kittel, Rebecca C. - In: European Journal of Political Research (2024) Early View, pp. 1-25

or populist style focusing on language complexity drive the populist vote. Results show that a neutral form of blame … attribution, namely towards politicians, had the highest probability of driving vote choice, irrespective of respondents …

Persistent link: https://www.econbiz.de/10015205390

When the accuser meets the accused : exploring the role of nonprofit legitimacy and CSR reputation in corporate social irresponsibility

Zhou, Ziyuan; Zhang, Xueying; Ki, Eyun-Jung - In: Journal of business research : JBR 186 (2025), pp. 1-12

Persistent link: https://www.econbiz.de/10015152577

Influencing customer compensation expectations in service failures : comparing the roles of service robots and human employees

Song, Jinzhu; Wen, Chenming; Huang, Youlin - 2025

Persistent link: https://www.econbiz.de/10015358273

Who does the public blame for inequities in public service provision? : examining the effect of contracting and cost information in a survey experiment

Hung, Wan-Ju; Porumbescu, Gregory - In: Public performance & management review 47 (2024) 5, pp. 1166-1191

Persistent link: https://www.econbiz.de/10015184931

How consumers respond to service failures caused by algorithmic mistakes : the role of algorithmic interpretability

Chen, Changdong - In: Journal of business research : JBR 176 (2024), pp. 1-14

Persistent link: https://www.econbiz.de/10014550349

Oops, the price changed! : examining tourists' attribution patterns and blame towards pricing dynamics

Ying, Tianyu; Zhou, Biyue; Ye, Shun; Ma, Shihan; Tan, … - In: Tourism management : research, policies, practice 103 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015052120

Blaming me, blaming you! : the pendulum of blame in payday lending

Brown, Jane; Apostolidis, Chrysostomos; Farquhar, … - In: Marketing theory 21 (2021) 4, pp. 517-538

Persistent link: https://www.econbiz.de/10012660661

Explaining consumer-brand forgiveness through the lens of narcissism

Siamagka, Nikoletta-Theofania - In: Marketing intelligence & planning 41 (2023) 3, pp. 360-374

Persistent link: https://www.econbiz.de/10014313015

Don't blame the powerless : the impact of hierarchy on reactions to responses to ethical scandals

Palmeira, Mauricio; Hartmann, Nathaniel H.; Chan, Eugene; … - In: Journal of business research : JBR 165 (2023), pp. 1-13

Persistent link: https://www.econbiz.de/10014332180