Chiamsiri, Singha; Leonard, Michael S. - In: Management Science 27 (1981) 10, pp. 1188-1199
-service, referred to as bulk queues, is approximated by a diffusion process using the instantaneous return approach. Diffusion … approximation solutions for various queue size statistics are developed and evaluated for a number of special "Markovian-like" bulk … queues. The approximate solutions are found to be robust for queues under heavy traffic, and in certain cases, under other …