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  • Search: subject:"categorization methods"
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Customer satisfaction 1 Dienstleistungsqualität 1 Gastgewerbe 1 Hospitality industry 1 Kano model 1 Kundenzufriedenheit 1 Quality management 1 Qualitätsmanagement 1 Service quality 1 Tourism 1 Tourismus 1 attribute performance 1 categorization methods 1 customer satisfaction 1 quality 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Slevitch, Lisa 1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 1
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ECONIS (ZBW) 1
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Kano model categorization methods : typology and systematic critical overview for hospitality and tourism academics and practitioners
Slevitch, Lisa - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 3, pp. 449-479
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