Ashok Sarkar, Shri; Ranjan Mukhopadhyay, Arup; Ghosh, … - In: The TQM Journal 25 (2013) 2, pp. 170-185
). Generally one resorts to the cause and effect diagram for this purpose. However, the practice adopted for identification of root … – The cause and effect diagram is the frequently adopted method for identifying potential causes out of a host of methods … cause and effect and controllability of the causes. Originality/value – The roadmap thus evolved for the validation of root …