Purpose – The purpose of this paper is to propose the use of probabilistic expert systems (PES), as a tool for managing complex multivariate and highly structured information. The aim of this paper is to verify PES' effective potentiality in quality management. Design/methodology/approach –...

Purpose – Within the context of intellectual capital (IC) reporting, social network analysis (SNA) is applied to identify driving factors, which allows it to control the development of intellectual capital. Hence, the aim of the paper is to address an important weakness of established methods...

Purpose – This paper endeavors to critically examine the trade‐offs among project objectives and their underlying assumptions. Design/methodology/approach – Effect‐cause‐effect (ECE) methodology of theory of constraints (TOC) has been applied to examine the assumptions behind...

Purpose – The adoption of the ISO 9001 Quality Management Systems Standard has proven to be a persistent and growing phenomenon in services and manufacturing, yet to date little research has been done that can indicate how far improved business performance can be attributed to it rather than...

Purpose – This paper aims to propose a method to assist organisations to develop their causal models, as well as to understand them, and to propose systems thinking as a method to achieve these objectives. Design/methodology/approach – The paper starts with a review of the literature related...

Purpose -The purpose of this paper is to examine asset class cross-autocorrelations at the macro-level by exploring the return associations among mutual fund asset classes. The low transactions costs of trading mutual funds make this extension important since informed traders can potentially use...

Purpose – The purpose of this article is to consider the meaning of “reductionism” within the context of renewed efforts to make library and information science philosophy. Design/methodology/approach – This article argues that the question of reductionism, as discussed in other...

Purpose – Increased public awareness of clinical failure and rising levels of litigation are spurring health policy makers in industrialized countries to mandate that clinicians report and investigate clinical errors and near misses. This paper seeks to understand the value of root cause...