variable, customer engagement and value co-creation as intermediary variables, and customer loyalty as the dependent variable … engagement, while financial security, Nonverbal communication and service skills have no significant impact. In value co-creation … loyalty. Customer engagement does not singularly mediate between e-commerce livestreaming and customer loyalty, while value co-creation …

technologies facilitating real-time customer communication and data collection. This evolution towards customer value co-creation … co-creation through the digital age on the tourism and hospitality sector. The primary objective of this review was to …, Metaverse, and related innovations, significantly enhance value co-creation by allowing for more personalized, immersive, and …

economies. However, sharing platforms face challenges in retaining users and attracting new ones. The value co-creation can be … aims to explore value co-creation in sharing platforms from the perspective of platform developers by applying the DART … co-creation as user groups and foster innovation. Since information overload can lead to undesirable user behavior, we …

Societal value co-creation is an emerging practice in renewable energy projects. Despite its increasing popularity … expectations of societal value co-creation evolved and became performed in a co-creative energy hub project in Emmen, the … synthesize these different value expectations into a coherent co-creation approach. The results indicate that timing in and of …

, commitment and switching costs on satisfaction, as well as the effect of this satisfaction on co-creation of value, continuity of … relationship. The satisfaction of the tourism company with its supplier contributes to the co-creation of value and improves …