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Search: subject:"coding system"
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customer satisfaction
2
customer–employee interactions
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emotional contagion
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emotional facial action coding system (EMFACS)
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interior design
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store busyness
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Hofmann, Verena
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Wetzels, Martin
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Mwabutwa, Chance
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CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
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The role of a smile in customer–employee interactions: Primitive emotional contagion and its boundary conditions
Hofmann, Verena
;
Stokburger‐Sauer, Nicola E.
; …
- In:
Psychology & Marketing
41
(
2024
)
10
,
pp. 2181-2196
By investigating emotional contagion in customer–employee interactions using the emotional facial action
coding
system
…
Persistent link: https://www.econbiz.de/10015100675
Saved in:
2
The role of a smile in customer-employee interactions : primitive emotional contagion and its boundary conditions
Hofmann, Verena
;
Stokburger-Sauer, Nicola
;
Wetzels, Martin
- In:
Psychology & marketing
41
(
2024
)
10
,
pp. 2181-2196
Persistent link: https://www.econbiz.de/10015133713
Saved in:
3
INSIDE TEAMS3D (IT3D) : development of a multi-dimensional interaction
coding
system
Théry, Amélie
;
Verstraeten, Michel
-
2018
Persistent link: https://www.econbiz.de/10011824116
Saved in:
4
Investigating public financial accounts and
coding
system
in Malawi and measuring agricultural expenditures within the system
Mwabutwa, Chance
-
2015
Persistent link: https://www.econbiz.de/10011333594
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