Main present models of services on customer loyalty leave little room to emotions; the present paper: 1. (1) Shows a comprehensive picture of the main cognitive components of loyalty. 2. (2) Proposes a model of the impact of emotions (mainly pleasure and arousal) on cognitive components. 3. (3)...

The purpose of this study was to evaluate the effectiveness of instructional strategies on how students learn and apply tax knowledge. Accounting students participated in an experiment to determine whether the choice of a procedural or conceptual instructional method enhanced the students'...

This paper analyzes the relationship between maternal labor supply and children's cognitive development, using a sample of three- and four-year-old children of female respondents from the 1986 National Longitudinal Surveys Youth Cohort (NLSY). Respondents in the NLSY were aged 21 to 29 in 1986; thus...

The present volume on Logic and Linguistics is one in a series of five presenting the findings of a joint European study in cognitive science 1987-88. The study was organised andfunded as a collaborative network by the research unit FAST (Forecast and Assessment in Science and Technology) of the...