Goffin, Keith; Szwejczewski, Marek - In: The TQM Magazine 8 (1996) 2, pp. 26-31
management commitment required to make these successful. Uncovers, from the results, an indication of the emphasis that managers … commitment in the approaches seen across the six factories: the time and effort invested, emphasis on clear goals and … although the findings are based on only six cases, the topic of commitment is an important one, with significant implications …