Search Results - subject:"conservation of resources theory"

Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance

Choi, Chang Hwan; Kim, Taegoo; Lee, Gyehee; Lee, Seung-kon - In: International journal of hospitality management 36 (2014), pp. 272-285

Persistent link: https://www.econbiz.de/10010239278

Burnout : contributing and protecting factors within the work-family interface

Dishon-Berkovits, Miriam - In: Journal of career development 41 (2014) 6, pp. 467-486

Persistent link: https://www.econbiz.de/10010461122

Organizational communication : a buffer in times of job insecurity?

Jiang, Lixin; Probst, Tahira M. - In: Economic and industrial democracy : EID ; an … 35 (2014) 3, pp. 557-579

Persistent link: https://www.econbiz.de/10010410607

The value co-destruction process: a customer resource perspective

M. Smith, Anne - In: European Journal of Marketing 47 (2013) 11/12, pp. 1889-1909

Purpose – This paper aims to adopt a conservation of resources (COR) theoretical approach to examine the process of value co-destruction (VCD) emanating from the misuse of customer resources by organisations. Design/methodology/approach – A critical incidents approach was adopted where 120...

Persistent link: https://www.econbiz.de/10014724141

Subordinate social adaptability and the consequences of abusive supervision perceptions in two samples

Mackey, Jeremy D.; Ellen, B. Parker; Hochwarter, Wayne A.; … - In: The leadership quarterly : LQ ; an international … 24 (2013) 5, pp. 732-746

Persistent link: https://www.econbiz.de/10010203005

The value co-destruction process : a customer resource perspective

Smith, Anne - In: European journal of marketing : EJM 47 (2013) 11/12, pp. 1889-1909

Persistent link: https://www.econbiz.de/10010205962

Individual differences in job‐related relocation readiness : The impact of personality dispositions and social orientations

Otto, Kathleen; Dalbert, Claudia - In: Career Development International 17 (2012) 2, pp. 168-186

conservation‐of‐resources theory and knowledge about resistance to change, this study aims to explore the role of personality …

Persistent link: https://www.econbiz.de/10014693653