Assarlind, Marcus; Gremyr, Ida - In: The TQM Journal 28 (2016) 2, pp. 166-179
Purpose – The purpose of this paper is to identify critical aspects of quality management (QM) adoption in a small company. QM is more widely applied in large companies than in small ones. Previous research has pointed to QM ideas as sound and valid for small companies, but that many such...