Search Results - subject:"core service quality"

Impact of E-Core Service Quality Dimensions on Perceived Value of M-Banking in Case of Three Socio-Economic Variables

Vasudeva, Savdeep; Singh, Gurdip - In: International Journal of Technology and Human … 13 (2017) 1, pp. 1-20

aims to discover the impact of electronic core (e-core) service quality dimensions on the perceived value of service in … of e-core service quality is utilized and data collection is conducted from a survey of 600 mobile banking users of the …

Persistent link: https://www.econbiz.de/10012048460

Service quality and satisfaction in the banking sector

Kayeser Fatima, Johra; Abdur Razzaque, Mohammed - In: International Journal of Quality & Reliability Management 31 (2014) 4, pp. 367-379

for developing customer rapport and satisfaction. It also identifies the antecedent role of core service quality for …

Persistent link: https://www.econbiz.de/10014801522

Service quality and satisfaction in the banking sector

Fatima, Johra Kayeser; Razzaque, Mohammed Abdur - In: International journal of quality & reliability management 31 (2014) 4, pp. 367-379

Persistent link: https://www.econbiz.de/10010341329

Impact of core and peripheral service quality on consumption behavior of professional team sport sectators as mediated by perceoved value

Byon, Kevin K.; Zhang, James J.; Baker, Thoams A. - In: European Sport management quarterly : ESMQ 13 (2013) 2, pp. 232-263

Persistent link: https://www.econbiz.de/10009743861