Li, Kate J.; Fong, Duncan K. H.; Xu, Susan H. - In: Manufacturing & Service Operations Management 13 (2011) 1, pp. 108-123
Trade-in programs are offered extensively in business-to-business (B2B) markets. The success of such programs depends on well-designed and executed trade-in policies as well as accurate prediction of return flow to support operational decisions. Motivated by a real problem facing a high-tech...
