EconBiz - Find Economic Literature
    • Logout
    • Change account settings
  • A-Z
  • Beta
  • About EconBiz
  • News
  • Thesaurus (STW)
  • Academic Skills
  • Help
  •  My account 
    • Logout
    • Change account settings
  • Login
EconBiz - Find Economic Literature
Publications Events
Search options
Advanced Search history
My EconBiz
Favorites Loans Reservations Fines
    You are here:
  • Home
  • Search: subject:"cross-users validation"
Narrow search

Narrow search

Year of publication
Subject
All
Beziehungsmarketing 1 Consumer behaviour 1 Customer retention 1 Customer satisfaction 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 E-commerce 1 Electronic Commerce 1 Konsumentenverhalten 1 Kundenbindung 1 Kundenzufriedenheit 1 Online retailing 1 Online-Handel 1 Relationship marketing 1 Service industry 1 Service quality 1 cross-industry validation 1 cross-users validation 1 customer retention 1 online customer loyalty 1 online securities brokerage 1 scale development 1 service industries 1
more ... less ...
Online availability
All
Undetermined 1
Type of publication
All
Article 1
Type of publication (narrower categories)
All
Article in journal 1 Aufsatz in Zeitschrift 1
Language
All
English 1
Author
All
Fallu, Jean-Mathieu 1 Ricard, Line 1 Toufaily, Elissar 1
Published in...
All
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction 1
Source
All
ECONIS (ZBW) 1
Showing 1 - 1 of 1
Cover Image
OCL : online customer loyalty in the service industries : scale development and validation
Toufaily, Elissar; Fallu, Jean-Mathieu; Ricard, Line - In: Journal of relationship marketing : innovations & … 15 (2016) 4, pp. 269-298
Persistent link: https://www.econbiz.de/10011633641
Saved in:
A service of the
zbw
  • Sitemap
  • Plain language
  • Accessibility
  • Contact us
  • Imprint
  • Privacy

Loading...