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Search: subject:"customer experience design"
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customer experience design
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International journal of hospitality management
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The impact of the Covid-19 pandemic on
customer
experience
design
: the hotel managers' perspective
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495103
Saved in:
2
Customer value development in the light of design thinking approach
Dziadkiewicz, Anna
- In:
Journal of Positive Management : JPM
8
(
2017
)
3
,
pp. 58-68
Persistent link: https://www.econbiz.de/10011927319
Saved in:
3
The experience economy demands more of your service strategy
Hoover, Addison C.
- In:
Journal of digital banking
1
(
2016/2017
)
2
,
pp. 127-135
Persistent link: https://www.econbiz.de/10011638772
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