//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Management decision : MD"
~subject:"Beschwerdemanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"customer lifetime value"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
Customer value
9
Kundenwert
9
Beziehungsmarketing
7
Relationship marketing
7
Betriebliche Wertschöpfung
4
Value creation
4
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
B-to-B-Marketing
2
Business-to-business marketing
2
Customer integration
2
Customer service
2
Dienstleistungsmanagement
2
Ethiopia
2
Kundenintegration
2
Kundenservice
2
Marketing management
2
Marketing theory
2
Marketingmanagement
2
Marketingtheorie
2
Service management
2
Äthiopien
2
Amazon.com Inc.
1
Betriebliche Budgetierung
1
Brand
1
Brand image
1
Brand management
1
Brand professionals’ reflexivity
1
Brand value
1
Business markets
1
Complaint management
1
Consumer behaviour
1
Consumer marketing
1
Consumer-brand interactions
1
Corporate budgeting
1
Customer asset management
1
Customer behavior
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Cheung, Fung Yi Millissa
1
To, Wai Ming
1
Published in...
All
Management decision : MD
Gabler Edition Wissenschaft
2
Aktuelle Entwicklungen im Dienstleistungsmarketing
1
Customer engagement marketing
1
Handbook of research on customer equity in marketing
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of retailing
1
Journal of service research : JSR
1
MIS quarterly
1
Marketing letters : a journal of research in marketing
1
Schriftenreihe Wissenschaft und Praxis : Beiträge zur wirtschaftswissenschaftlichen und technisch-wissenschaftlichen Forschung
1
Social Web im Tourismus : Strategien - Konzepte - Einsatzfelder
1
The service industries journal
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
A customer-dominant logic on service recovery and customer satisfaction
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Management decision : MD
54
(
2016
)
10
,
pp. 2524-2543
Persistent link: https://www.econbiz.de/10011579689
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->