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  • Search: subject:"customers' expectations"
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Year of publication
Subject
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Bank 2 Service quality 2 customers expectations 2 Bank risk 1 Bankgeschäft 1 Banking services 1 Bankrisiko 1 Beziehungsmarketing 1 Consumer behaviour 1 Customer satisfaction 1 Customers¡¯ expectations 1 Dienstleistungsqualität 1 Digitalisierung 1 Digitization 1 Electronic Banking 1 Electronic banking 1 India 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 Relationship marketing 1 Romanian banking system 1 SERVQUAL 1 banking products 1 crises 1 customers' expectations 1 customers' satisfaction 1 digital banking risks 1 digital banking services 1 financial-banking marketing 1 relation bank-customer 1 wealth management 1
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Online availability
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Free 4 CC license 1
Type of publication
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Article 4
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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Undetermined 3 English 1
Author
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Banerjee, Dr. Neelotpaul 1 George, Taºcã Marius 1 Preda, Oana 1 Rakic, Nela 1 Rakocevic, Rade 1 Rakocevic, Sladjana Barjaktarovic 1 Sah, Santosh 1
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Published in...
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International Journal of Business Administration 1 Ovidius University Annals, Economic Sciences Series 1 Romanian Economic Business Review 1
Source
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RePEc 3 ECONIS (ZBW) 1
Showing 1 - 4 of 4
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An interplay between digital banking services, perceived risks, customers' expectations, and customers' satisfaction
Rakocevic, Sladjana Barjaktarovic; Rakic, Nela; … - 2025
customers' expectations and perceived risks affect their satisfaction with these services. For that purpose, an empirical survey …
Persistent link: https://www.econbiz.de/10015358973
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Romanian Banking System in the New Regulatory and Economic Post Crisis Framework
George, Taºcã Marius - In: Ovidius University Annals, Economic Sciences Series XIV (2014) 1, pp. 198-202
We talk about crisis since 2008 and we still do not know if it's over, how and when it will end, what it will be after this period. It was a lesson for the whole system to have new standards when it comes to the financial system - banking, or just a new way of reshaping the human concept of...
Persistent link: https://www.econbiz.de/10010940742
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THE ROMANIAN’S BANKING SYSTEM NEED TO FOCUS ON MARKETING
Preda, Oana - In: Romanian Economic Business Review 8 (2013) 1, pp. 34-42
The importance of the marketing activity is shown first by the continuous development of competition in the financial-banking sector in spite of the diffiulties of entering and exiting a market, and second, by the globalization and the increased interest of the market players which determine...
Persistent link: https://www.econbiz.de/10010667879
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A Comparative Study of Customers¡¯ Perceptions of Service Quality Dimensions between Public and Private Banks in India
Banerjee, Dr. Neelotpaul; Sah, Santosh - In: International Journal of Business Administration 3 (2012) 5, pp. 33-44
banks in India. Outcomes of the study outlined that customers¡¯ expectations are more with the private banks and the level …
Persistent link: https://www.econbiz.de/10011267168
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