Search Results - subject:"deployment"

Aggregate Complaint Analysis : A Procedure for Developing Customer Service Satisfaction

Lapidus, Richard S.; Schibrowsky, John A. - In: Journal of Services Marketing 8 (1994) 4, pp. 50-60

Provides an outline for implementing a defensive marketing strategy. Advocates a procedure which combines aggregate complaint analysis and a quality function development tool known as the House of Quality. The combination of these procedures allows marketers to identify common customer...

Persistent link: https://www.econbiz.de/10014905532

Integrating QFD, AHP and Benchmarking in Strategic Marketing

Hua Lu, Min; Madu, Christian N.; Kuei, Chu‐hua; … - In: Journal of Business & Industrial Marketing 9 (1994) 1, pp. 41-50

function deployment and analytic hierarchy process) and competitive benchmarking to demonstrate how a particular company can …

Persistent link: https://www.econbiz.de/10014843239

Total Quality Management: A Framework for Application in Manufacturing

Mustafa Pulat, B. - In: The TQM Magazine 6 (1994) 1, pp. 44-49

, continuous improvement, benchmarking, responsibility for quality at the source, and quality function deployment. These elements …

Persistent link: https://www.econbiz.de/10015033327

Implementing Quality Function Deployment : A Systems Approach

Kathawala, Yunus; Motwani, Jaideep - In: The TQM Magazine 6 (1994) 6, pp. 31-37

Offers an integrative perspective of quality function deployment (QFD), including its benefits and shortcomings. By …

Persistent link: https://www.econbiz.de/10015033386

Policy Formulation by Use of QFD Techniques: A Case Study

Philips, M.; Sander, P.; Govers, C. - In: International Journal of Quality & Reliability Management 11 (1994) 5, pp. 46-58

The quality function deployment (QFD) theory focuses on customer needs and expectations and methodically deploys them …

Persistent link: https://www.econbiz.de/10014800943

Novell NetWare 4.x : Installation

Tierling, Eric; Edelmann, Mathias - 1994 - 1. Aufl

Persistent link: https://www.econbiz.de/10000374646

Markt - Qualität - Produktion : quality function deployment (QFD) mit betriebswirtschaftlichen Methoden

Köppen, Ralph Oliver (ed.) - 1994

Persistent link: https://www.econbiz.de/10014013766

Internationaler Personaleinsatz : konzeptionelle und instrumentelle Grundlagen

Kammel, Andreas; Teichelmann, Dirk - 1994

Persistent link: https://www.econbiz.de/10014004801

Freie Mitarbeiter, Aushilfen und Leiharbeitnehmer richtig einsetzen : wann der Einsatz wirtschaftlich sinnvoll und rechtlich zulässig ist

List, Karl-Heinz - 1993

Persistent link: https://www.econbiz.de/10004146052

Design for Quality in the Shipbuilding Industry

Lyu, J.; Gunasekaran, A. - In: International Journal of Quality & Reliability Management 10 (1993) 4

oriented design (POD) and quality function deployment (QFD) are widely used in many industries. This may be one of the main …

Persistent link: https://www.econbiz.de/10014800901