Agostino, Deborah; Steenhuisen, Bauke; Arnaboldi, Michela; … - In: Transport Policy 33 (2014) C, pp. 26-32
This study focuses on the process of Performance Measurement System (PMS) development in the local public transportation sector. This development refers to the trajectory from design to redesign and from the initial use of the PMS to new ways of use. The design, use and development of PMS have...