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  • Search: subject:"dissatisfaction"
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Year of publication
Subject
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Customer satisfaction 64 Kundenzufriedenheit 63 Consumer behaviour 61 Konsumentenverhalten 61 Dissatisfaction 55 Service quality 51 Dienstleistungsqualität 50 dissatisfaction 39 Complaint management 30 Beschwerdemanagement 29 Beziehungsmarketing 29 Relationship marketing 29 Arbeitszufriedenheit 28 Job satisfaction 27 Customer dissatisfaction 17 Social Web 17 Social web 17 Viral marketing 17 Virales Marketing 17 job dissatisfaction 16 Job dissatisfaction 12 Emotion 11 satisfaction 11 Arbeitsverhalten 10 Hotel industry 10 Hotellerie 10 Work behaviour 10 customer dissatisfaction 10 Satisfaction 9 Kano model 8 Confidence 7 Customer service 7 Online retailing 7 Online-Handel 7 Quality management 7 Qualitätsmanagement 7 Vertrauen 7 Anxiety 6 Arbeitsmobilität 6 Internet marketing 6
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Online availability
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Undetermined 137 Free 68 CC license 6
Type of publication
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Article 207 Book / Working Paper 37 Other 4 Journal 1
Type of publication (narrower categories)
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Article in journal 135 Aufsatz in Zeitschrift 135 research-article 17 Working Paper 13 Arbeitspapier 7 Graue Literatur 7 Non-commercial literature 7 Article 5 review-article 3 Case study 1 Congress Report 1 Fallstudie 1 Thesis 1 conceptual-paper 1 review 1
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Language
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English 189 Undetermined 54 Indonesian 2 Russian 2 Spanish 2
Author
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Guzi, Martin 4 Brito, Carlos 3 Carvalho, Cláudia 3 Cho, Yoon C. 3 De Clercq, Dirk 3 White, L. 3 Yanamandram, Venkata K. 3 Ahn, Jiseon 2 Ali, Aafreen 2 Annoni, Paola 2 Appiah, Alaowei Kingsley 2 Azeem, Muhammad Umer 2 Berman, Barry 2 Breda, Thomas 2 Butori, Raphaëlle 2 Chittiprolu, Vinay 2 Cobb Walgren, Cathy 2 Dawson, Chris 2 Dionisio, Andreia 2 Fedorov, A.V. 2 Ferreira, Paulo 2 Fuentes Blasco, M. 2 Fullerton, Gordon 2 Giroux, Marilyn 2 Green, Francis 2 Harsij, Hossein 2 Hill, Railton 2 Ho, Shu-Hsun 2 Hossain, Md Shamim 2 Istanbulluoglu, Doga 2 Joseph, Mathew 2 Kissi, Philip Siaw 2 Lapré, Michael A. 2 Lawson, Catherine L. 2 Le Nagard, Emmanuelle 2 Lee, Minwoo 2 Leek, Sheena 2 Leisen Pollack, Birgit 2 Li, Guoxin 2 Manzi, Giancarlo 2
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Institution
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 5 Université Paris-Dauphine (Paris IX) 3 Centro de Investigação em Gestão e Economia (CIGE), Universidade Portucalense 2 Department of Economics and Finance, La Trobe Business School 2 Centro de Estudos e Formação Avançada em Gestão e Economia (CEFAGE-UE), Universidade de Évora 1 Departamento de Economia, Faculdade de Economia, Administração, Contabilidade e Ciência da Informação e Documentação (FACE) 1 Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano 1 European Research Institute on Cooperative and Social Enterprises (Euricse) 1 Faculdade de Economia, Universidade do Porto 1 Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA) 1 Faculty of Business, Auckland University of Technology 1 Graduate School of Economics, Osaka University 1 Instituto Valenciano de Investigaciones Económicas (IVIE) 1 School of Economics, University of Kent 1 „Ekonomika“ Society of Economists, Niš (Serbia) 1
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Published in...
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International journal of hospitality management 9 Journal of business research : JBR 7 MPRA Paper 5 Total quality management & business excellence 5 Journal of retailing and consumer services 4 Journal of travel and tourism marketing 4 Social Indicators Research 4 The Russian Academic Journal 4 American Journal of Business 2 Asia Pacific journal of marketing and logistics 2 Cogent Business & Management 2 Cogent business & management 2 Consumer Behavior in Tourism and Hospitality 2 Cuadernos de Gestión 2 Economics Papers from University Paris Dauphine 2 Human Resource Management International Digest 2 Human systems management : HSM 2 International journal of bank marketing 2 International journal of human resource management 2 International journal of manpower 2 International journal of organizational analysis 2 Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE) 2 Journal of Service Theory and Practice 2 Journal of financial services marketing : JFSM 2 Journal of hospitality and tourism insights 2 Journal of organizational change management 2 Journal of service theory and practice : JSTP 2 Management Science 2 REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT 2 The international journal of human resource management 2 The journal of services marketing 2 Tourism and hospitality research : THR 2 Working Papers / Centro de Investigação em Gestão e Economia (CIGE), Universidade Portucalense 2 Working Papers / Department of Economics and Finance, La Trobe Business School 2 Young Consumers 2 Young consumers : insight and ideas for responsible marketers 2 Academy of Management Review 1 African Journal of Economic and Management Studies 1 African journal of economic and management studies 1 Annales Universitatis Apulensis Series Oeconomica 1
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Source
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ECONIS (ZBW) 142 RePEc 61 Other ZBW resources 26 EconStor 11 BASE 9
Showing 91 - 100 of 249
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An application of Tetraclass model for evaluating ecotourism service quality in Vietnam
Vo Thi Ngoc Thuy; Ho Huy Tuu; Llosa, Sylvie; Hoang Doan … - In: Tourism and hospitality research : THR 20 (2020) 3, pp. 300-316
Persistent link: https://www.econbiz.de/10012263613
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Guest satisfaction & dissatisfaction in luxury hotels : an application of big data
Panchapakesan Padma; Ahn, Jiseon - In: International journal of hospitality management 84 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012146172
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Understanding the motivating factors among future working individuals
Issa, Mohamad F. - In: International journal of economics and finance 12 (2020) 10, pp. 68-74
Persistent link: https://www.econbiz.de/10012426219
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Understanding the influence of airport servicescape on traveler dissatisfaction and misbehavior
Taheri, Babak; Olya, Hossein; Ali, Faizan; Gannon, … - In: Journal of travel research : a quarterly publication of … 59 (2020) 6, pp. 1008-1028
Persistent link: https://www.econbiz.de/10012231771
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The role of the store in managing postpurchase complaints for omnichannel shoppers
Miquel-Romero, Maria-Jose; Frasquet Deltoro, Marta; … - In: Journal of business research : JBR 109 (2020), pp. 288-296
Persistent link: https://www.econbiz.de/10012238069
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When does job dissatisfaction lead to deviant behaviour? : the critical roles of abusive supervision and adaptive humour
De Clercq, Dirk; Ul Haq, Inam; Azeem, Muhammad Umer - In: Australian journal of management 45 (2020) 2, pp. 294-316
Persistent link: https://www.econbiz.de/10012216975
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Dissatisfied, feeling unequal and inclined to emigrate: Perceptions from Macedonia in a MIMIC model
Petreski, Marjan; Petreski, Blagica - Volkswirtschaftliche Fakultät, … - 2015
paper is to describe the current inclination to emigrate from Macedonia, in the light of the dissatisfaction with the … is made to the role of remittances. The Remittances Survey 2008 is used, while dissatisfaction, feeling unequal and … only imperfectly in terms of respondents’ perceptions and opinions. Results robustly suggest that dissatisfaction with the …
Persistent link: https://www.econbiz.de/10011111622
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Learning from own and others : the moderating role of performance aspiration
Rezvani, Erfan; Assaf, A. Georges; Uysal, Muzaffer; … - In: International journal of hospitality management 81 (2019), pp. 113-119
Persistent link: https://www.econbiz.de/10012128326
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Linking job dissatisfaction, learning motivation, creative work involvement, and proactive personality
Wijaya, Nikodemus Hans Setiadi - In: Problems and perspectives in management : PPM ; … 17 (2019) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10012119206
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Kačestvo nerabočego vremeni kak pokazatel' blagosostojanija naselenija
Kravčenko, Alla A. - In: Belorusskij ėkonomičeskij žurnal : ežekvartalʹnyj … 87 (2019) 2, pp. 101-114
Persistent link: https://www.econbiz.de/10012122304
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