Electronic medical record (EMR) systems are increasingly used in developing countries to improve quality of care while increasing efficiency. There is little systematic evidence, however, regarding EMRs' benefits and costs. This case study documents the implementation and use of an EMR system at...

Through a logbook-based self-observation of an ICT-based service journey, the failure and the co-created recovery of the ICT-based service encounter is analysed. The analysis shows the limitations of both traditional affordances-based analyses of user interaction, as well as Dourish's (2001)...

Purpose – The purpose of this paper is to examine how keeping the records of social networking sites (SNS) communication for secondary analysis institutes a new type of memory practice, one that seeks both to capture shared public memories and form new cultural understandings....

Purpose The purpose of this paper is to see how the disciplines of physical anthropology and race biology used photographs as documenting tools when trying to prove the existence of variations among the human species dependent on race. On a more general level the study aims to contribute to the...

Purpose – Scientific abstracts reproduce only part of the information and the complexity of argumentation in a scientific article. The purpose of this paper provides a first analysis of the similarity between the text of scientific abstracts and the body of articles, using sentences as the...