This study aims to investigate the impact of business intelligence readiness (BIR), innovative supply chain process integration (ISCPI), and agile innovative products (AIPs) on the sustainability of green supply chain performance (SGSCP) in manufacturing companies (MFs) in growing Middle Eastern...

Omnichannel is one of the most recent trends in online shopping, retail, and contact centers. It provides a seamless and integrated customer experience across all available communication channels. MSMEs play a crucial role in developing economies, but their journey towards omnichannel...

Background: The present study investigates Industry 4.0's (I4.0) impact on supply chain capabilities (SCCs), supply chain innovation (SCI), and supply chain performance (SCP). The influence of SCCs and SCI on SCP is also explored. Additionally, the mediating impacts of SCCs and SCI on the...

Purpose This study empirically assesses the effects of two key types of organizational and managerial capabilities-dynamic capabilities, and coordination and cohesion capabilities-on environmental performance, considering the moderating effect of family ownership. By applying the tenets of the...