Bonilla, Maria Alejandra M.; Da Silva, Bruna Simões; … - In: Academia Revista Latinoamericana de Administración 37 (2024) 3, pp. 383-408
sustainability practices in last-mile activities adopted by e-retailers, leading to the proposal of a meta-model. A total of 67 … implications The results help e-retailers re-evaluate last-mile logistics processes from a sustainability perspective. This study … contributes to understanding the view of small e-retailers on the independent goods delivery workers responsible for the delivery …