Cognitive inconsistency, the discrepancy between individuals’ behavior and their self-image, can cause the psychological discomfort called cognitive dissonance. In this paper, we investigate whether providing information that enhances the salience of cognitive inconsistency can increase...

Purpose - In the course of worldwide COVID-19, the phenomenon of corporate social responsibility (CSR) gained more importance and publicity. Many organizations made a significant contribution in dealing with the crisis situation and even increased their spending on the welfare activities. This...