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  • Search: subject:"employee interaction quality"
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Year of publication
Subject
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Beziehungsmarketing 1 Consumer behaviour 1 Corporate reputation 1 Customer satisfaction 1 Dienstleistungsqualität 1 Firmenimage 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 Product quality 1 Produktqualität 1 Relationship marketing 1 Service quality 1 Signalling 1 attitudinal loyalty 1 common method bias 1 corporate image 1 employee interaction quality 1 signaling theory 1
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Type of publication
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Article 1
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1
Author
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Babakus, Emin 1 Deitz, George D. 1 Jha, Subhash 1 Yavas, Ugur 1
Published in...
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Journal of service research : JSR 1
Source
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ECONIS (ZBW) 1
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The role of corporate image for quality in the formation of attitudinal service loyalty
Jha, Subhash; Deitz, George D.; Babakus, Emin; Yavas, Ugur - In: Journal of service research : JSR 16 (2013) 2, pp. 155-170
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