Search Results - subject:"expectation confirmation"

A multi-theoretical view on social media continuance intention : combining theory of planned behavior, expectation-confirmation model and consumption values

Mohammadi, Mohammad Mehrabioun - In: Digital business 4 (2024) 1, pp. 1-21

This research introduces an innovative multi-theoretical model that combines Expectation-Confirmation Theory, Theory of … significance of the Theory of Consumption Values and Expectation-Confirmation Theory constructs. Furthermore, this study enriches …

Persistent link: https://www.econbiz.de/10015052132

The moderating effect of perceived risk on users' continuance intention for FinTech services

Jangir, Kshitiz; Sharma, Vikas; Taneja, Sanjay; … - In: Journal of Risk and Financial Management 16 (2023) 1, pp. 1-16

FinTech services. The new model, which was based on the Expectation Confirmation Model, was created to achieve the study's aim …

Persistent link: https://www.econbiz.de/10014332796

Unveiling the dynamics of expectation, flow, enjoyment, and satisfaction : drivers of continued subscription intentions among Netflix users

Masao, Muhammad; Salehudin, Imam - In: The South East Asian journal of management 17 (2023) 2, pp. 96-121

Persistent link: https://www.econbiz.de/10014429049

The moderating effect of perceived risk on users' continuance intention for FinTech services

Jangir, Kshitiz; Sharma, Vikas; Taneja, Sanjay; … - In: Journal of risk and financial management : JRFM 16 (2023) 1, pp. 1-16

FinTech services. The new model, which was based on the Expectation Confirmation Model, was created to achieve the study's aim …

Persistent link: https://www.econbiz.de/10014295456

Factors affecting continuance intention of M-government : an empirical study

Alshammari, Thamer - In: International journal of e-business research : IJEBR ; … 19 (2023) 1, pp. 1-23

Persistent link: https://www.econbiz.de/10015051239

Robot anthropomorphism at luxury hotels : a dual-congruity mechanism with luxury and task under anxiety

Horng, Jeou-Shyan; Wang, Yao-Chin; Liu, Chih-Hsing; … - In: Journal of hospitality marketing & management 34 (2025) 2, pp. 204-233

Persistent link: https://www.econbiz.de/10015189122

Breaking up with your bank : the role of competitors' effective advertising in customer switching intention

Zhao, Cong - In: Total quality management & business excellence 36 (2025) 1/2, pp. 59-77

Persistent link: https://www.econbiz.de/10015178467

The determinant factors of continuance use of customer service chatbot in Indonesia e-commerce : extended expectation confirmation theory

Sundjaja, Arta Moro; Utomo, Prio; Colline, Fredella - In: Journal of science and technology policy management : JSTPM 16 (2025) 1, pp. 182-203

Persistent link: https://www.econbiz.de/10015206785

From trial to triumph! : a longitudinal design eliciting social impact perspective for sustained usage of gamified fitness apps

Singh, Pratibha; Malik, Garima - In: Asia Pacific journal of marketing and logistics 37 (2025) 2, pp. 382-402

Persistent link: https://www.econbiz.de/10015211062

Examining consumer behaviour towards continuance use of mobile shopping apps with the integration of expectation confirmation theory and flow theory

Rahi, Samar; Mahmoud Alghizzawi; Ishtiaq, Mehwish; … - In: International journal of business information systems : … 49 (2025) 1, pp. 1-24

Persistent link: https://www.econbiz.de/10015409551