//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Schriftenreihe Schwerpunkt Marketing"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"experience"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Beziehungsmarketing
12
Relationship marketing
12
Theorie
6
Theory
6
Deutschland
5
Germany
5
Consumer behaviour
4
Konsumentenverhalten
4
Unternehmen
4
Kunde
3
Kundenbindung
3
Kundenmanagement
3
Beziehungsmanagement
2
Customer integration
2
Estimation
2
Kundenintegration
2
Kundenorientierung
2
Management
2
Mitarbeiter
2
Schätzung
2
Verbraucherverhalten
2
Verbraucherzufriedenheit
2
Arbeitspsychologie
1
Arbeitszufriedenheit
1
Bank marketing
1
Bankmarketing
1
Bonus
1
Brand management
1
Call centre
1
Callcenter
1
Communication
1
Compliance <Patient>
1
Customer satisfaction
1
Customer service
1
Customer value
1
Dienstleistung
1
Dienstleistungsmarketing
1
Empirical method
1
Empirische Methode
1
more ...
less ...
Type of publication
All
Book / Working Paper
1
Type of publication (narrower categories)
All
Hochschulschrift
1
Thesis
1
Language
All
German
1
Author
All
Specht, Nina
1
Published in...
All
Schriftenreihe Schwerpunkt Marketing
Journal of retailing and consumer services
191
International journal of hospitality management
131
Journal of business research : JBR
106
The journal of services marketing
103
The service industries journal
79
Journal of hospitality marketing & management
68
International journal of contemporary hospitality management
57
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Journal of travel and tourism marketing
55
Journal of service research : JSR
51
Services marketing quarterly
51
Service business
44
Journal of service management
42
Cogent business & management
32
The TQM journal : the international review of organizational improvement
32
Tourism management : research, policies, practice
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
31
International journal of quality and service sciences
27
Journal of service research
27
Journal of strategic marketing
27
Asia Pacific journal of marketing and logistics
25
Industrial marketing management : the international journal for industrial and high-tech firms
25
The international journal of bank marketing : IJBM
25
International journal of services and operations management
24
Journal of air transport management
22
Journal of the Academy of Marketing Science
22
Managing service quality : MSQ ; an international journal
22
International journal of quality & reliability management
21
International journal of services, economics and management
21
Marketing intelligence & planning
21
Total quality management & business excellence
21
International journal of electronic customer relationship management : IJECRM
18
International journal of productivity and quality management : IJPQM
18
Psychology & marketing
18
Journal of service theory and practice : JSTP
17
European journal of marketing : EJM
16
Journal of marketing
16
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
16
Journal of Asian finance, economics and business : JAFEB
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
15
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Erfolgsfaktor Service : warum und wie Mitarbeiter im persönlichen Kontakt zum Kunden begeistern
Specht, Nina
-
2008
Persistent link: https://www.econbiz.de/10013427488
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->