Armand, Alex; Augsburg, Britta; Bancalari, Antonella - 2022
This paper provides novel evidence on the trade-off between public service delivery and free riding in low- and middle … from using the service, forcing them into free riding. Willingness to pay for the service is unaffected, but demand for … public intervention in the quality of delivery increases, replacing the demand to address free riding. Adding a campaign …