The paper draws attention to an anthropological, rather than idealistic, concept of culture to overcome a traditional ‘Goods-Dominant' logic, which is especially persistent in Italy and limits the use of cultural heritage, and to broaden the range of value and enhance the merit quality that...

The emergence of Corporate Social Responsibility (CSR) as a global component of business-society relationships has triggered many controversial debates in which CSR is either advocated as a source of virtuous business or disregarded as mere "window dressing." This paper proposes an alternative...

1. Teil A – Theoretische Grundlegung der Arbeit Die wissenschaftliche Arbeit beginnt mit der Darstellung der Problemstellung und der Zielsetzung der wissenschaftlichen Arbeit. Es wird deutlich aufgezeigt werden, dass sich die Lehre des Qualitätsmanagements (QM) nur sehr unzureichend mit den...

Repairable standby system’s study and analysis is an important topic in reliability. Analytical techniques become very complicated and unrealistic especially for modern complex systems. There have been attempts in the literature to evolve more realistic techniques using simulation approach for...

This article proposes complementing actor-network theory (ANT) with Niklas Luhmann's communication theory, in order to overcome one of ANT's major shortcomings, namely, the lack of a conceptual repertoire to describe virtual processes such as sense-making. A highly problematic consequence of...

The objective of this paper is to review recent developments in service theory and systems theory with a view to identifying common features between the two. In particular, the study explores the issue of whether so-called ‘smart service systems’ can be understood in terms of the ‘viable...

Systems thinking (ST) is a powerful way of thinking that is being revitalized in several economic fields in order to discover new answers to current challenges and to support a deeper understanding of business. As part of this revitalization, it makes sense to apply systems thinking to business...

The increasingly required responsibility of enterprises for the environment and society creates new challenges for leaders. They need to be able to deal with multidimensional, complex systems, with different time horizons, ambiguities, and competing stakeholder-interests. In order to convey...

Main Point: This paper examines the hypothesis that one's ability to spot and handle various types of non-linear system effects within minds and among minds (society) constitutes a very general capability factor in analogy to G-factor in intelligence research, to which one adds domain specific...

Learning in the 21st century will occur in many different ways. Learning opportunities will arise in places not commonly thought of as learning venues. One such opportunity is the television show Seinfeld. It more vividly and thoroughly addresses the concepts of interdependence and the...