Benders, Jos; Schouteten, Roel; Ruijsscher, Céline De - In: International Journal of Electronic Finance 6 (2012) 2, pp. 184-197
why applying handhelds affects the division of labour. These devices allow to split the waiters' jobs into separate tasks … which tend to be combined into two separate "sub jobs": the "palmtopper" and the "runner". Whereas handhelds are not …
