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Search: subject:"importance€“performance analysis"
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Customer satisfaction
84
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Importance-performance analysis
57
importance-performance analysis
51
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Suresh, M.
7
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3
Charaf, Karim
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Sirakaya-Turk, Ercan
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Grant, David B.
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Huffman, Lynn
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2
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National Research University Higher School of Economics
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Tourism management : research, policies, practice
16
International journal of hospitality management
8
International journal of productivity and quality management : IJPQM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of travel and tourism marketing
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Quality & Quantity: International Journal of Methodology
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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International Journal of Quality & Reliability Management
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International journal of contemporary hospitality management
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International journal of process management and benchmarking : IJPMB
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Journal of air transport management
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Tourism and hospitality research : the surrey quarterly review
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American Journal of Business
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Future Business Journal
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Global Business & Finance Review (GBFR)
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Global business and finance review
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International journal of services and operations management : IJSOM
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The service industries journal
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Tourism planning & development
2
Transport Policy
2
African journal of science, technology, innovation and development : AJSTID
1
Amfiteatru Economic Journal
1
Amfiteatru economic : an economic and business research periodical
1
Annals of Faculty of Economics
1
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Benchmarking : an international journal ; BIJ
1
Benchmarking: An International Journal
1
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Business Systems Research
1
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Central European business review : CEBR
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Cleaner and responsible consumption
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Disruptions, Diversity, and Ethics in Marketing : First International Conference on Advanced Marketing Practice (ICoAMP), Almeria, Spain, April 18-19, 2024
1
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ECONIS (ZBW)
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RePEc
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Other ZBW resources
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EconStor
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121
Nature-based tourism development in Hong Kong : importance-performance perceptions of local residents and tourists
Zhang, Shuying
;
Chan, Chung-Shing
- In:
Tourism management perspectives : TMP
20
(
2016
),
pp. 38-46
Persistent link: https://www.econbiz.de/10011619509
Saved in:
122
Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and
importance
:
performance
analysis
; the ca...
Goharshenasan, Ali
;
Shahin, Arash
;
Esmaelian, Majid
- In:
International journal of productivity and quality …
18
(
2016
)
1
,
pp. 116-134
Persistent link: https://www.econbiz.de/10011577593
Saved in:
123
An exploration on e-retailers' home delivery : strategic elements and their prioritisation
Wang, Chengbo
;
Mao, Zhaofang
;
O'Kane, James
;
Wang, Jun
- In:
Business process management journal
22
(
2016
)
3
,
pp. 614-633
Persistent link: https://www.econbiz.de/10011578077
Saved in:
124
How to improve the university-industry collaboration in Taiwan's animation industry? : academic vs. industrial perspectives
Lai, Ivan K. W.
;
Lu, Tun-Wei
- In:
Technology analysis & strategic management
28
(
2016
)
6
,
pp. 717-732
Persistent link: https://www.econbiz.de/10011578628
Saved in:
125
Benchmarking holiday experience : the case of senior tourists
Johann, Maria
;
Panchapakesan Padma
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1860-1875
Persistent link: https://www.econbiz.de/10011548175
Saved in:
126
Using modified IPA to define quality improvement strategies : a study of air-conditioning industry in Taiwan
Ho, Li-Hsing
;
Chang, Pi-Yun
;
Yen, Tieh-Min
- In:
The TQM journal : the international review of …
28
(
2016
)
2
,
pp. 180-194
Persistent link: https://www.econbiz.de/10011556481
Saved in:
127
Servicescape attributes and consumer well-being
Sheng, Xiaojing
;
Siguaw, Judy A.
;
Simpson, Penny M.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 676-685
Persistent link: https://www.econbiz.de/10011590769
Saved in:
128
Combination of
importance-performance
analysis
and response surface methodology for enhancing satisfaction
Pak, Ro Jin
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 792-803
Persistent link: https://www.econbiz.de/10011591159
Saved in:
129
Importance-performance
analysis
of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
130
Personal networks' influence on student entrepreneurs : a qualitative study
Pugalia, Sancheeta
;
Sai, L. Prakash
;
Karaomerlioglu, …
- In:
International journal of innovation and technology …
17
(
2020
)
5
,
pp. 2050037-1-2050037-23
Persistent link: https://www.econbiz.de/10012304623
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