Search Results - subject:"importance€“performance analysis"

Investigating the different approaches to importance-performance analysis

Feng, Mengying; Mangan, John; Wong, Chee Yew; Xu, Maozeng; … - In: The service industries journal 34 (2014) 11/12, pp. 1021-1041

Persistent link: https://www.econbiz.de/10010394566

US winter migrants' park community attributes : an importance-performance analysis

Sheng, Xiaojing; Simpson, Penny M.; Siguaw, Judy A. - In: Tourism management : research, policies, practice 43 (2014), pp. 55-67

Persistent link: https://www.econbiz.de/10010351369

A data mining approach for segmentation-based importance-performance analysis (SOM–BPNN–IPA) : a new framework for developing customer retention strategies

Hosseini, Seyed Yaghoub; Bideh, Alireza Ziaei - In: Service business 8 (2014) 2, pp. 295-312

Persistent link: https://www.econbiz.de/10010351415

Detecting the determinant attributes of entrepreneurial orientation within the Italian university departments

Riviezzo, Angelo - In: Journal of enterprising culture 22 (2014) 2, pp. 133-159

Persistent link: https://www.econbiz.de/10010415278

Environmental impacts of tourism on a French urban coastal destination : perceptions of German and British visitors

Prayag, Girish; Brittnacher, Anna - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 4, pp. 461-475

Persistent link: https://www.econbiz.de/10010429797

Managing the shopping center ambience attributes by using importance-performance analysis : the case from Serbia

Marković, Jelica J.; Djeri, Lukrecija; Blešić, Ivana; … - In: Central European business review : CEBR 3 (2014) 2, pp. 18-27

Persistent link: https://www.econbiz.de/10010408368

Malaysian graduates' employability skills enhancement : an application of the importance performance analysis

Hamid, Mohamad Shukri Abdul; Islam, Rafikul; Abd Manaf … - In: Journal for global business advancement : JGBA 7 (2014) 3, pp. 181-197

Persistent link: https://www.econbiz.de/10010489201

Prioritising the needs of high speed internet subscribers using importance performance analysis : the case of Asia-Tech Company in Shiraz

Shahin, Arash; Zolfaghari, Samira - In: International journal of services and operations management 30 (2018) 2, pp. 137-150

Persistent link: https://www.econbiz.de/10011886145

Green performance criteria for sustainable ports in Asia

Lirn, Taih‐cherng; Jim Wu, Yen‐Chun; Chen, Yenming J. - In: International Journal of Physical Distribution & … 43 (2013) 5/6, pp. 427-451

Purpose – The purpose of this paper is to measure a port's green performance. The literature is reviewed and a survey is carried out to identify major green port performance indicators and to evaluate three major ports' overall green performance in Asia. Indicators located in the critical...

Persistent link: https://www.econbiz.de/10014794549

Identifying the impact of incremental innovations on customer satisfaction using a fusion method between importance-performance analysis and Kano model

Tontini, Gerson; Dagostin Picolo, Jaime - In: International Journal of Quality & Reliability Management 31 (2013) 1, pp. 32-52

versions of importance-performance analysis (IPA) – original IPA and diagonal IPA – focusing on how each method evaluates the …

Persistent link: https://www.econbiz.de/10014801755