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  • Search: subject:"importance€“performance analysis"
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Year of publication
Subject
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Customer satisfaction 84 Kundenzufriedenheit 79 Service quality 73 Dienstleistungsqualität 70 Importance-performance analysis 57 importance-performance analysis 51 Performance measurement 49 Performance-Messung 49 Holiday behaviour 24 IPA 24 Urlaubsverhalten 24 Quality management 22 Consumer behaviour 21 Konsumentenverhalten 21 Qualitätsmanagement 21 Tourism 19 Tourismus 19 Importance-performance analysis (IPA) 18 importance performance analysis 18 Hotel industry 17 Hotellerie 17 Tourism industry 16 Tourismuswirtschaft 16 service quality 16 China 11 Higher education institution 11 Hochschule 11 AHP approach 9 AHP-Verfahren 9 Coronavirus 9 Sustainable development 9 Beziehungsmarketing 8 Fuzzy sets 8 Fuzzy-Set-Theorie 8 Kano model 8 Measurement 8 Nachhaltige Entwicklung 8 Relationship marketing 8 Destination management 7 Destinationsmanagement 7
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Online availability
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Undetermined 122 Free 32 CC license 7
Type of publication
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Article 183 Book / Working Paper 3 Other 1
Type of publication (narrower categories)
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Article in journal 139 Aufsatz in Zeitschrift 139 research-article 13 Article 7 Conference paper 2 Konferenzbeitrag 2 review-article 2 Aufsatz im Buch 1 Book section 1 Case study 1 Conference Paper 1 Fallstudie 1
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Language
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English 164 Undetermined 23
Author
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Suresh, M. 7 Shahin, Arash 6 Tontini, Gerson 4 Wu, Hsin-Hung 4 Altintas, Volkan 3 Charaf, Karim 3 Han, Heesup 3 Kim, Jinkyung Jenny 3 Lai, Ivan K. W. 3 Rahmouni, Ahmed Fath-Allah 3 Sheng, Xiaojing 3 Shieh, Jiunn-I 3 Shirouyehzad, Hadi 3 Siguaw, Judy A. 3 Simpson, Penny M. 3 Sirakaya-Turk, Ercan 3 Albayrak, Tahir 2 Allbright, David 2 Antuchevičienė, Jurgita 2 Chang, Pi-Yun 2 Cho, Woo Jeong 2 Dabestani, Reza 2 Dalvand, Mohammad Reza 2 Djeri, Lukrecija 2 Dolinsky, Arthur L. 2 Eriksson, Henrik 2 Gao, Han 2 Goharshenasan, Ali 2 Gopakumar, Kavya 2 Grant, David B. 2 Hitchcock, Michael 2 Ho, Li-Hsing 2 Hu, Feng 2 Hu, Kai-Chieh 2 Huffman, Lynn 2 Jang, Da-hye 2 Johann, Maria 2 Joseph, Mathew 2 Kang, Shinyoung 2 Kim, Kyoung-Bae 2
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Institution
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National Research University Higher School of Economics 1 ToKnowPress 1 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 1
Published in...
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Tourism management : research, policies, practice 16 International journal of hospitality management 8 International journal of productivity and quality management : IJPQM 6 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 6 Journal of travel and tourism marketing 5 Quality & Quantity: International Journal of Methodology 4 Tourism analysis : an interdisciplinary tourism & hospitality journal 4 International Journal of Quality & Reliability Management 3 International journal of contemporary hospitality management 3 International journal of process management and benchmarking : IJPMB 3 International journal of quality & reliability management 3 Journal of air transport management 3 Tourism and hospitality research : the surrey quarterly review 3 American Journal of Business 2 Future Business Journal 2 Global Business & Finance Review (GBFR) 2 Global business and finance review 2 International Journal of Financial Services Management 2 International journal of services and operations management 2 International journal of services and operations management : IJSOM 2 Journal of hospitality marketing & management 2 Service business 2 The service industries journal 2 Tourism planning & development 2 Transport Policy 2 African journal of science, technology, innovation and development : AJSTID 1 Amfiteatru Economic Journal 1 Amfiteatru economic : an economic and business research periodical 1 Annals of Faculty of Economics 1 Australasian marketing journal 1 Benchmarking : an international journal ; BIJ 1 Benchmarking: An International Journal 1 Business Process Management Journal 1 Business Systems Research 1 Business process management journal 1 Central European Business Review 1 Central European business review : CEBR 1 Cleaner and responsible consumption 1 Disruptions, Diversity, and Ethics in Marketing : First International Conference on Advanced Marketing Practice (ICoAMP), Almeria, Spain, April 18-19, 2024 1 Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics 1
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Source
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ECONIS (ZBW) 140 RePEc 22 Other ZBW resources 16 EconStor 8 BASE 1
Showing 161 - 170 of 187
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Performance of environmental resources of a tourist destination : concept and application
Mihalič, Tanja - In: Journal of travel research : a quarterly publication of … 52 (2013) 5, pp. 614-630
Persistent link: https://www.econbiz.de/10009791048
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Product Design Decisions for Developing New Tourist destinations: The Case of Rhodopi Mountains
Vassiliadis, Chris A.; Siomkos, George J.; … - Volkswirtschaftliche Fakultät, … - 2005
The scope of the paper is to present the proper tourist product characteristics and market opportunities by the recipients of the tourist market, aiming at the support of the sustainable tourism design process. These characteristics concern the prospective elevated tourist destinations that may...
Persistent link: https://www.econbiz.de/10008681014
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Critical factors and risk allocation for PPP policy: Comparison between HSR and general infrastructure projects
Chou, Jui-Sheng; Ping Tserng, H.; Lin, Chieh; Yeh, Chun-Pin - In: Transport Policy 22 (2012) C, pp. 36-48
This study compared the use of public–private partnership (PPP) policy between high speed rail (HSR) projects and general infrastructure projects. Based on extensive literature reviews, drivers for adopting PPP strategy, critical success factors, and preferred risk factor allocation were...
Persistent link: https://www.econbiz.de/10010577791
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Improving the execution of supply chain management in organizations
Teller, Christoph; Kotzab, Herbert; Grant, David B. - In: International Journal of Production Economics 140 (2012) 2, pp. 713-720
modeling was conducted followed by a three-step importance-performance analysis. The results show that internal SCM conditions …
Persistent link: https://www.econbiz.de/10010580571
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An importance-performance analysis of food service attributes in gastro-tourism development in Western Tourist Circuit, Kenya
Obonyo, George Otieno; Ayieko, Monica Awuor; Kambona, … - In: Tourism and hospitality research : the surrey quarterly … 12 (2012) 4, pp. 188-200
Persistent link: https://www.econbiz.de/10010203098
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Improving the execution of supply chain management in organizations
Teller, Christoph; Kotzab, Herbert; Grant, David B. - In: International journal of production economics 140 (2012) 2, pp. 713-720
Persistent link: https://www.econbiz.de/10009682553
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Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA : the case of Marjan Tile Company
Goharshenasan, Ali; Shahin, Arash - In: International journal of productivity and quality … 21 (2017) 1, pp. 112-128
Persistent link: https://www.econbiz.de/10011748584
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Rejuvenating importance‐performance analysis
Arbore, Alessandro; Busacca, Bruno - In: Journal of Service Management 22 (2011) 3, pp. 409-429
Purpose – Importance‐performance analysis (IPA) is a simple marketing tool commonly used to identify the main strengths …
Persistent link: https://www.econbiz.de/10014894400
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Applying information-based methods in importance–performance analysis when the information of importance is unavailable
Shieh, Jiunn-I; Wu, Hsin-Hung - In: Quality & Quantity: International Journal of Methodology 45 (2011) 3, pp. 545-557
Persistent link: https://www.econbiz.de/10009396653
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Evaluating communication competency of tour guides using a modified importance-performance analysis (MIPA)
Sulaiman Al Jahwari, Dawood; Sirakaya-Turk, Ercan; … - In: International Journal of Contemporary Hospitality Management 28 (2016) 1, pp. 195-218
importance–performance analysis (MIPA). Tour guides are cultural ambassadors of a country; their communication skills can make or … importance–performance analysis (IPA) models by enhancing them with a gap analysis through a t -test and effect size analysis …
Persistent link: https://www.econbiz.de/10014763820
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