Search Results - subject:"importance€“performance analysis"

Evaluating communication competency of tour guides using a modified importance-performance analysis (MIPA)

Al Jahwari, Dawood Sulaiman; Sirakaya-Turk, Ercan; … - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 195-218

Persistent link: https://www.econbiz.de/10011435733

Identifying opportunities for improvement in online shopping sites

Tontini, Gerson - In: Journal of retailing and consumer services 31 (2016), pp. 228-238

Persistent link: https://www.econbiz.de/10011528681

Assessment of in-depth content coverage by Indian universities' websites : end users' expectations versus perceptions

Singla, Bhim Sain; Aggarwal, Himanshu - In: International journal of Indian culture and business … 13 (2016) 4, pp. 489-540

Persistent link: https://www.econbiz.de/10011665109

Quantifying uncertainty in applying importance-performance analysis

Wu, Hsin-Hung; Shieh, Jiunn-I - In: Quality & Quantity: International Journal of Methodology 44 (2010) 5, pp. 997-1003

Persistent link: https://www.econbiz.de/10009391240

A case of applying importance-performance analysis in identifying key success factors to develop marketing strategies

Wu, Hsin-Hung; Tang, Yung-Tai; Shyu, Jyh-Wei - In: Quality & Quantity: International Journal of Methodology 44 (2010) 6, pp. 1207-1218

Persistent link: https://www.econbiz.de/10009396357

Identifying the factor structure of customer satisfaction by modified importance-performance analysis

Lin, Chi-Fan - In: International Journal of Services, Economics and Management 2 (2010) 2, pp. 197-210

Importance-performance analysis is a simple and widely used analytical technique that can assist practitioners in … satisfaction as well as enhance traditional importance-performance analysis, and to discuss the implications that the suggested …

Persistent link: https://www.econbiz.de/10008755692

Applying importance-performance analysis to compare the changes of a convenient store

Shieh, Jiunn-I; Wu, Hsin-Hung - In: Quality & Quantity: International Journal of Methodology 43 (2009) 3, pp. 391-400

Persistent link: https://www.econbiz.de/10009396629

Importance performance competitor analysis (IPCA) : a study of hospitality companies

Albayrak, Tahir - In: International journal of hospitality management 48 (2015), pp. 135-142

Persistent link: https://www.econbiz.de/10011341594

Service quality evaluation in the school of physical education and sports : an empirical investigation of students' perception

Yildiz, Suleyman M. - In: Total quality management & business excellence : an … 25 (2014) 1, pp. 80-94

Persistent link: https://www.econbiz.de/10010234657

An importance performance analysis of performance dimensions in public hospitals

Ellangovan, K.; Prakash Sai, L.; Kamalanabhan, T. J. - In: International journal of business innovation and research 8 (2014) 6, pp. 613-633

Persistent link: https://www.econbiz.de/10011290117