Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"importance€“performance analysis"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Customer satisfaction
84
Kundenzufriedenheit
79
Service quality
73
Dienstleistungsqualität
70
Importance-performance analysis
57
importance-performance analysis
51
Performance measurement
49
Performance-Messung
49
Holiday behaviour
24
IPA
24
Urlaubsverhalten
24
Quality management
22
Consumer behaviour
21
Konsumentenverhalten
21
Qualitätsmanagement
21
Tourism
19
Tourismus
19
Importance-performance analysis (IPA)
18
importance performance analysis
18
Hotel industry
17
Hotellerie
17
Tourism industry
16
Tourismuswirtschaft
16
service quality
16
China
11
Higher education institution
11
Hochschule
11
AHP approach
9
AHP-Verfahren
9
Coronavirus
9
Sustainable development
9
Beziehungsmarketing
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Kano model
8
Measurement
8
Nachhaltige Entwicklung
8
Relationship marketing
8
Destination management
7
Destinationsmanagement
7
more ...
less ...
Online availability
All
Undetermined
122
Free
32
CC license
7
Type of publication
All
Article
183
Book / Working Paper
3
Other
1
Type of publication (narrower categories)
All
Article in journal
139
Aufsatz in Zeitschrift
139
research-article
13
Article
7
Conference paper
2
Konferenzbeitrag
2
review-article
2
Aufsatz im Buch
1
Book section
1
Case study
1
Conference Paper
1
Fallstudie
1
more ...
less ...
Language
All
English
164
Undetermined
23
Author
All
Suresh, M.
7
Shahin, Arash
6
Tontini, Gerson
4
Wu, Hsin-Hung
4
Altintas, Volkan
3
Charaf, Karim
3
Han, Heesup
3
Kim, Jinkyung Jenny
3
Lai, Ivan K. W.
3
Rahmouni, Ahmed Fath-Allah
3
Sheng, Xiaojing
3
Shieh, Jiunn-I
3
Shirouyehzad, Hadi
3
Siguaw, Judy A.
3
Simpson, Penny M.
3
Sirakaya-Turk, Ercan
3
Albayrak, Tahir
2
Allbright, David
2
Antuchevičienė, Jurgita
2
Chang, Pi-Yun
2
Cho, Woo Jeong
2
Dabestani, Reza
2
Dalvand, Mohammad Reza
2
Djeri, Lukrecija
2
Dolinsky, Arthur L.
2
Eriksson, Henrik
2
Gao, Han
2
Goharshenasan, Ali
2
Gopakumar, Kavya
2
Grant, David B.
2
Hitchcock, Michael
2
Ho, Li-Hsing
2
Hu, Feng
2
Hu, Kai-Chieh
2
Huffman, Lynn
2
Jang, Da-hye
2
Johann, Maria
2
Joseph, Mathew
2
Kang, Shinyoung
2
Kim, Kyoung-Bae
2
more ...
less ...
Institution
All
National Research University Higher School of Economics
1
ToKnowPress
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
Published in...
All
Tourism management : research, policies, practice
16
International journal of hospitality management
8
International journal of productivity and quality management : IJPQM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of travel and tourism marketing
5
Quality & Quantity: International Journal of Methodology
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
International Journal of Quality & Reliability Management
3
International journal of contemporary hospitality management
3
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
Journal of air transport management
3
Tourism and hospitality research : the surrey quarterly review
3
American Journal of Business
2
Future Business Journal
2
Global Business & Finance Review (GBFR)
2
Global business and finance review
2
International Journal of Financial Services Management
2
International journal of services and operations management
2
International journal of services and operations management : IJSOM
2
Journal of hospitality marketing & management
2
Service business
2
The service industries journal
2
Tourism planning & development
2
Transport Policy
2
African journal of science, technology, innovation and development : AJSTID
1
Amfiteatru Economic Journal
1
Amfiteatru economic : an economic and business research periodical
1
Annals of Faculty of Economics
1
Australasian marketing journal
1
Benchmarking : an international journal ; BIJ
1
Benchmarking: An International Journal
1
Business Process Management Journal
1
Business Systems Research
1
Business process management journal
1
Central European Business Review
1
Central European business review : CEBR
1
Cleaner and responsible consumption
1
Disruptions, Diversity, and Ethics in Marketing : First International Conference on Advanced Marketing Practice (ICoAMP), Almeria, Spain, April 18-19, 2024
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
more ...
less ...
Source
All
ECONIS (ZBW)
140
RePEc
22
Other ZBW resources
16
EconStor
8
BASE
1
Showing
41
-
50
of
187
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang
;
Singh, Smita
;
Olson, Eric D.
;
Jeong, EunHa
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209271
Saved in:
42
Importance-performance
analysis
of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Bąk, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
Saved in:
43
Factors influencing recommendation of sub-Saharan Africa travel products : a Hong Kong-Kenya
importance-performance
analysis
Choy, Monica W. C.
;
Kamoche, Ken
- In:
Tourism economics : the business and finance of tourism …
28
(
2022
)
4
,
pp. 1101-1128
Persistent link: https://www.econbiz.de/10013267992
Saved in:
44
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
45
Opportunities for emerging market LLPs to improve the service quality of automotive parts exports in post-COVID-19
Balakrishnan, A. S.
;
Suresh, Jayshree
- In:
International journal of enterprise network management …
13
(
2022
)
4
,
pp. 359-379
Persistent link: https://www.econbiz.de/10014229999
Saved in:
46
IPA on the 4Ps of marketing mix for developing marine leisure tourism in South Korea
Jang, Da-hye
;
Cho, Woo Jeong
- In:
Global Business & Finance Review (GBFR)
23
(
2018
)
3
,
pp. 27-37
Persistent link: https://www.econbiz.de/10012286663
Saved in:
47
The
importance-performance
analysis
(IPA) of employer evaluations of employability competencies in vocational education
Līce, Anita
- In:
Problems of management in the 21st century
13
(
2018
)
1
,
pp. 7-17
Persistent link: https://www.econbiz.de/10011926856
Saved in:
48
IPA on the 4Ps of marketing mix for developing marine leisure tourism in South Korea
Jang, Da-hye
;
Cho, Woo Jeong
- In:
Global business and finance review
23
(
2018
)
3
,
pp. 27-37
Persistent link: https://www.econbiz.de/10012005079
Saved in:
49
The transformative service performance of InsurTech companies : using PLS-SEM and IPMA approach for examining the purchase behavior of InsurTech customers
Bharti, Kajul
;
Agarwal, Richa
;
Satsangi, Akshay Kumar
- In:
Journal of financial services marketing
29
(
2024
)
4
,
pp. 1445-1463
Persistent link: https://www.econbiz.de/10015192544
Saved in:
50
Service quality dimension of polytechnic and its evaluation : the students' perspective in Indonesia
Ghozi, Saiful
;
Indartono, Setyabudi
;
Wibawa, Aji Prasetya
- In:
International journal of services and operations …
48
(
2024
)
2
,
pp. 213-233
Persistent link: https://www.econbiz.de/10015066722
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
