Search Results - subject:"importance€“performance analysis"

Wisdom of crowds : conducting importance-performance analysis (IPA) through online reviews

Bi, Jian-Wu; Liu, Yang; Fan, Zhi-Ping; Zhang, Jin - In: Tourism management : research, policies, practice 70 (2019), pp. 460-478

Persistent link: https://www.econbiz.de/10011949918

An evaluation of government service quality in a growing democracy : National Democratic Congress in Ghana : 2012-2016

Sulemana, Anas - In: Journal of nonprofit & public sector marketing 31 (2019) 5, pp. 464-485

Persistent link: https://www.econbiz.de/10012200040

Effect of service quality on tourist satisfaction using importance-performance analysis (IPA) : a case of selected hotels in Hawassa City, Ethiopia

Zeberga, Feteh Weldesenbet; Zaveri, Bijal - In: Manthan : journal of commerce and management 6 (2019) 2, pp. 37-56

Persistent link: https://www.econbiz.de/10012213155

Consumer values and service quality perceptions of food truck experiences

Shin, Yeon Ho; Kim, Haemi; Severt, Kimberly - In: International journal of hospitality management 79 (2019), pp. 11-20

Persistent link: https://www.econbiz.de/10012012771

Shine bright like a star : hotel performance and guests' expectations based on star ratings

Mohsin, Asad; Rodrigues, Helena; Brochado, Ana - In: International journal of hospitality management 83 (2019), pp. 103-114

Persistent link: https://www.econbiz.de/10012122034

Exploring competitive hotel selection attributes among guests : an importance-performance analysis

Kim, Jinkyung Jenny; Lee, Youngseok; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 9, pp. 998-1011

Persistent link: https://www.econbiz.de/10012179515

A DIFFERENT APPROACH OF COMPETITIVEIMPORTANCE-PERFORMANCE ANALYSIS: THE CASE OF YOUNG ROMANIANS' PREFERENCE FOR A LOCAL FAST-FOOD

UNTARU, ELENA-NICOLETA; ISPAS, ANA - In: JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA (2014)

In a competitive market, if one uses the traditional Importance- Performance Analysis (IPA) to evaluate service …- Performance Analysis (CIPA) in order to evaluate the attributes that explain the preference of young people for a local fast … developing improvement strategies. The purpose of this paper is to present a different approach of the Competitive Importance …

Persistent link: https://www.econbiz.de/10011165556

Managing the Shopping Center Ambience Attributes by Using Importance-Performance Analysis: The Case from Serbia

Markovic, Jelica; Djeri, Lukrecija; Blesic, Ivana; … - In: Central European Business Review 2014 (2014) 2, pp. 18-27

This paper examined customers’ perceived importance and performance of shopping center ambience on the examples of the Mercator shopping center and Sad Novi Bazaar shopping center in Novi Sad, Serbia. The shopping center ambience was examined through exterior and interior attributes. It was...

Persistent link: https://www.econbiz.de/10011195413

Information security assurance and the role of security configuration management : substantive and symbolic perspectives

Sun, Chia-Ming; Wang, Yen-Yao; Yang, Chen-Bin - In: The journal of information systems : JIS ; a semiannual … 36 (2022) 1, pp. 181-199

Persistent link: https://www.econbiz.de/10013335979

Importance-performance analysis for internet stores: a system based on publicly available panel data

Pokryshevskaya, Elena; Antipov, Evgeny - National Research University Higher School of Economics - 2013

importance-performance analysis by deriving attribute importance indirectly using the Shapley Value decomposition of a first … demonstrate the diagnostic power of our approach by doing the actual importance-performance analysis for two of the stores. The …We demonstrate how publicly available ratings of Internet stores can be used to perform actionable importance-performance …

Persistent link: https://www.econbiz.de/10010720507