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  • Search: subject:"improvement priority"
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Year of publication
Subject
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SEM 2 SERVQUAL 2 improvement priority 2 refined Kano model 2 service attributes 2 Customer satisfaction 1 Dienstleistungsqualität 1 Kundenzufriedenheit 1 Quality management 1 Qualitätsmanagement 1 Service quality 1
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Online availability
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Free 2
Type of publication
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Article 2
Type of publication (narrower categories)
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Article 1 Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 2
Author
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Sukwadi, Ronald 2 Yang, Ching-Chow 2
Published in...
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Journal of Industrial Engineering and Management (JIEM) 1 Journal of industrial engineering and management : JIEM 1
Source
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ECONIS (ZBW) 1 EconStor 1
Showing 1 - 2 of 2
Cover Image
Determining service improvement priority in a zoological park
Sukwadi, Ronald; Yang, Ching-Chow - In: Journal of Industrial Engineering and Management (JIEM) 7 (2014) 1, pp. 1-20
Purpose: The objective of this research is to determine the service improvement priority based on tourist judgements …
Persistent link: https://www.econbiz.de/10011939106
Saved in:
Cover Image
Determining service improvement priority in a zoological park
Sukwadi, Ronald; Yang, Ching-Chow - In: Journal of industrial engineering and management : JIEM 7 (2014) 1, pp. 1-20
Purpose: The objective of this research is to determine the service improvement priority based on tourist judgements …
Persistent link: https://www.econbiz.de/10011904332
Saved in:
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