The systems of innovation approach has helped advocating a view on innovation as dependent on the interaction over time between different actors and brought the role of institutions to the center of interest. However, the approach has remained a general framework rather than evolved into an...

Public e-services are a broad and growing research field in which scholars and practitioners from different domains are involved. However, the increasing attention devoted to public e-services only partially captures the extreme variety of aspects and implications of the diffusion of information...

This study examines the contribution of Information and Communication Technology (ICT) to a growth in services. Data at the firm level is employed to investigate how ICT as a key technology, combined with non-technological determinants, can influence firm performance. The study develops an...

Using data drawn from the 2007 and 2009 Istat ICT-PA surveys on 4471 Italian municipalities, we identify the technological, organizational, and contextual factors associated with the development of e-Government services in local administrations. We find that both outsourcing and internal...