This paper estimates and compares the technical efficiency of the U.S. and Japanese electric utilities during the period 1982–1997 using a stochastic frontier analysis. Our focus is on electricity distribution services of major investor-owned utilities. We employ translog input distance...

The purpose of this paper is to include consumer satisfaction in the specification of productivity. We accomplish this by using Shephard’s preference indirect distance function to model technology subject to a utility target. The utility constraint allows us to include information on consumer...