Huynh Ngoc Chuong; Vo Tran Phuong Uyen; Nguyen Dang … - In: Cogent business & management 11 (2024) 1, pp. 1-17
Based on the UTAUT theory, this study aims to determine the determinants of customers' intention to use Smart Locker service and specify the relationships between these factors forming on the Resource Matching theory and the Perceived Value theory. The authors applied the SEM model to estimate...
